We currently use Veratad Technologies Age Verification for all age verification screenings on our website.
It is important that you understand the age requirement in your state for tobacco products as the Vape Industry is required by the FDA to follow those industries laws.
Veratad uses an algorithm that matches Name, Address, and Date of birth on billing and shipping addresses entered on an order. Now with any database there will be a small number of people who are not found. They recently moved, never updated their residential address on their drivers licenses, or are shipping to another address not listed in their records.
In this case we will require the customer to upload a Government ID, such as their drivers license or Passport for review. Ensure you take a clear photo (no glare) and that nothing is blocking the expiration date and date of birth. Our software will automatically scan the ID an d will release the order. If we need to manually review the upload, due to glare, we will do so within 24 hours, Monday through Friday.
To upload a photo login to your account CLICK HERE
NOTE: Photo ID (Upload max size of ID photo is 10Mb as a .jpg, .jpeg or .png. If you wish to block out the ID number you may do so as we only need the photo, name and date of birth.)IMPORTANT: Ensure you take a clear photo and that nothing is blocking the expiration date and date of birth.
Disclaimer: We reserve the right to use third party age verification systems, in accordance with federal law. If necessary, we reserve the right to ask for identification if necessary. You must be legal smoking age for the state in which you reside to obtain and use a credit card and to purchase electronic cigarette products. In instances in which credit card verification is not enough, we may require to review your identification card. You will be asked to upload a legible copy of your identification clearly showing your age and shipping address. We will cancel the order if proper identification cannot be given in an appropriate amount of time. All fraudulent orders may be reported to the local authorities within your vicinity.